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How to Automate Your Online Business with Make.com (Beginner's Guide)

Updated April 20259 min readFree guide

Every hour you spend on repetitive tasks is an hour you're not growing. Here's how to set up your first automations in Make and get your time back.

What automation actually means for entrepreneurs

Automation means setting up a system once so it runs without you. When a customer buys from your store, an automation can: send a thank-you email, add them to a Google Sheet for tracking, create a task in your project management tool, and send them a follow-up 3 days later — all without you touching anything.

Make.com uses a visual canvas to connect apps and define triggers and actions. If you've seen flowcharts, you already understand the concept.

Step 1: Set up Make.com (free)

Create a free account at make.com. The free tier includes 1,000 operations/month and unlimited scenarios — more than enough to start.

Connect your first apps: link your Google account (for Sheets, Gmail, Drive), your main business tools (Shopify, Notion, Airtable), and any communication tools you use (Slack, Discord).

Automation 1: New customer → Google Sheet + welcome email

This is the first automation every e-commerce entrepreneur should build. Trigger: new order in Shopify. Actions: 1) Add customer name, email, order value, and product to a Google Sheet for your records. 2) Send a personalized Gmail follow-up 48 hours after delivery asking for a review.

Setup time: 20 minutes. Time saved per month: 2–4 hours.

Automation 2: New subscriber → welcome sequence + CRM update

Trigger: new subscriber in your email platform (Beehiiv, ConvertKit). Actions: 1) Add to Notion or Airtable CRM with source, date, and lead magnet they downloaded. 2) Send a Slack notification so you know your list is growing in real-time.

This gives you a clean subscriber database you own independently of your email platform.

Automation 3: Content repurposing pipeline

Trigger: new row in Google Sheet (your content calendar). Actions: 1) Use an HTTP module to send the content to Claude or GPT via API with a repurposing prompt. 2) Save the repurposed versions back to a Notion database with appropriate formatting for each platform.

This one requires a bit more setup but is genuinely powerful for content creators.

Automation 4: Daily business report

Set up a scheduled scenario that runs every morning at 8am. It pulls: yesterday's Shopify revenue, new subscribers in the last 24 hours, any new Google Sheet entries from overnight. Then it compiles everything into a single Slack message or Gmail to yourself.

This 'daily briefing' automation takes 30 minutes to set up and saves you checking 5 different dashboards every morning.

What to automate next

After your first few automations, look for these patterns in your week: anything you do more than 3 times, anything that involves copying data from one place to another, anything that requires sending the same message repeatedly with slight variations.

Most 5–10 person businesses can automate 10–20 hours of work per month. At $30/hour, that's $300–$600/month of time value. Make's cost: $10.59/month.

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